Jammu and Kashmir Lieutenant Governor Manoj Sinha launched a web portal for families of terror victims on Tuesday (July 22, 2025).

“The initiative will streamline and expedite the process of providing relief, compassionate appointments, and other forms of assistance to those who have suffered from terrorism in the Union Territory,” L-G Sinha said.

Officials said the web portal was developed by the Home Department in collaboration with the National Informatics Centre (NIC). It will serve as a centralised platform to capture and maintain comprehensive district-wise data on terrorism-affected families, officials said. Details of any encroachments on the property of the victims or their next of kin are also being captured.

A Raj Bhawan spokesman said L-G Sinha was personally monitoring and overseeing the redressal of all cases across the UT.

Timely support

“It will ensure that no legitimate case is left unaddressed and timely support is extended to eligible families while ensuring elimination of any bogus or multiple claims,” officials said.

Toll free helpline numbers have also been established at the offices of the Divisional Commissioners in both Jammu and Kashmir divisions “to facilitate the registration of any overlooked or pending claims.”

“These helplines are being attended through dedicated control rooms as citizen interfaces to receive grievances or queries related to pending government support,” the officials added.

The helplines have been staffed with trained personnel and will be integrated with the centralised application to ensure that every claim is formally recorded and acted upon, they said.